Shipping policy

Processing Time

All orders are processed within [1–3 business days] (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping (UK): [2–5 business days]

International Shipping: [7–14 business days] (delivery times may vary by destination)

Please note that delivery times are estimates and may be affected by factors outside our control, such as postal delays.

Order Tracking

Where available, tracking information will be provided once your order has been shipped.

Customs, Duties & Taxes

For international orders, customs duties and taxes may apply and are the responsibility of the customer. We are not responsible for delays caused by customs.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us at [your email address], and we will do our best to assist you.